Business Skills Telephone English Includes Phrase Bank And Role Plays Book PDF, EPUB Download & Read Online Free

Telephone English. Con CD Audio. Per Le Scuole Superiori

Telephone English. Con CD Audio. Per Le Scuole Superiori
Author: John Hughes
Publisher: Macmillan Elt
ISBN: 1405082216
Pages: 96
Year: 2006
View: 1267
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Audio CD includes examples of a wide range of different types of phone calls and models the language to use in different situations.

Proceedings of IAC 2018 in Vienna

Proceedings of IAC 2018 in Vienna
Author: Group of Authors
Publisher: Czech Institute of Academic Education
ISBN: 8088203066
Pages: 529
Year: 2018-07-02
View: 198
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International Academic Conferences: Teaching, Learning and E-learning (IAC-TLEl 2018) and Management, Economics and Marketing (IAC-MEM 2018) and Engineering, Transport, IT and Artificial Intelligence (IAC-ETITAI 2018)

International Negotiations Student's Book with Audio CDs (2)

International Negotiations Student's Book with Audio CDs (2)
Author: Mark Powell
Publisher: Cambridge University Press
ISBN: 0521149924
Pages: 112
Year: 2012-02-23
View: 456
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International Negotiations is an exciting new short course (15-20 hours) for Business English learners who want to excel at negotiating. Drawing on inspirational advice from leading experts in negotiation, International Negotiations takes students through the entire negotiation process, from preparing to negotiate to closing the deal. The ten modules give learners the essential language, skills and techniques needed for successful negotiations and cover topics such as relationship-building, questioning techniques, decoding body language, bargaining and the powers of persuasion. Challenging role-plays and skill-building games further develop key negotiation and language skills, while the Key and Commentary provide valuable insights into all aspects of negotiating, including the importance of understanding cultural differences when negotiating.

Business Workshop

Business Workshop
Author: Yvonne Locker
Publisher: Springer
ISBN: 1349117277
Pages: 183
Year: 1991-06-18
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Designed to be a comprehensive introduction to the basic aspects of business ownership and a business organization. The differences between the public and private sectors are discussed, followed by a detailed section on the functions and structure of a business office and organization.


Author: Sue Lowe, Susan Lowe
Publisher: Delta
ISBN: 1900783797
Pages: 64
Year: 2004
View: 1238
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"This book practices language and skills in the following areas: focus on listening, making calls, receiving calls, receiving and leaving messages, dealing with problems, conference calls"--back cover.

Teaching English as a Second Language

Teaching English as a Second Language
Author: Angela L. Carrasquillo
Publisher: Routledge
ISBN: 1135524378
Pages: 384
Year: 2013-10-15
View: 314
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First Published in 1994. Routledge is an imprint of Taylor & Francis, an informa company.

English for Telephoning

English for Telephoning
Author: David Gordon Smith
ISBN: 0194579298
Pages: 64
Year: 2007
View: 955
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"English for Telephoning teaches students strategies for communicating by telephone, and trains them how to sequence a conversation. The course builds up students' confidence to communicate effectively during a telephone call. English for Telephoning has six units which deal with specific areas related to communicating by telephone, including spelling over the phone, and leaving and taking messages. Skills become more advanced as the course progresses. Exercises in every unit allow students to review their telephone English, learn new expressions, and practise core grammatical structures."--publisher's website.

Further Ahead Learner's Book with Bonus Extra BEC Preliminary Preparation CD-ROM

Further Ahead Learner's Book with Bonus Extra BEC Preliminary Preparation CD-ROM
Author: Sarah Jones-Macziola, Greg White
Publisher: Cambridge University Press
ISBN: 0521531721
Pages: 136
Year: 2003-03-17
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To meet the demand for BEC Preliminary Exam materials we have added to the Learner s Book a CD-ROM that provides a walk and talk through this exam and practice material for the exam.Further Ahead Learner s Book is at the right language level for students who are preparing for BEC Preliminary. The CD-ROM gives the student the necessary orientation and experience of the exam to prepare them thoroughly for taking and passing it.The Practice Test with answer key and audio has been specially written for this book by Tricia Aspinall and Jake Allsop, two very experienced test writers.

Email English

Email English
Author: Paul Emmerson
Publisher: MacMillan Education ELT
ISBN: 0230448550
Pages: 112
Year: 2013
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"'Email English' contains a wealth of practice activities, all of which can be used for self-study or with a teacher in class. It also has a phrase bank providing over 500 key expressions for reference while you are writing."--Publisher.

Cold Calling Techniques (That Really Work!)

Cold Calling Techniques (That Really Work!)
Author: Stephen Schiffman
Publisher: Simon and Schuster
ISBN: 1440572178
Pages: 160
Year: 2014-01-18
View: 340
Read: 235

The definitive guide to cold calling success! For more than thirty years, Stephan Schiffman, America's #1 corporate sales trainer, has shown millions of salespeople how to close a deal. In this newest edition of Cold Calling Techniques (That Really Work!), he'll show you why cold calling is still a central element of the sales cycle and where to find the best leads. Updated with new information on e-mail selling, refining voice-mail messages, and online networking, his time-tested advice includes valuable discussion points that you'll need to cover in order to effectively present your product or service and arrange a meeting. Schiffman teaches you how to use his proven strategies to: Turn leads into prospects Learn more about the client's needs Convey the ability to meet the client's demands Overcome common objections With Cold Calling Techniques (That Really Work!), 7th Edition, you'll watch your performance soar as you beat the competition and score a meeting every time!


Author: Kay Bruce
ISBN: 0582093066
Pages: 80
Year: 1992-01
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Deals with the practical problems faced by business users of the telephone: getting connected, taking and leaving messages, fixing and changing appointments, taking part in a telephone conference.

The Blue Book of Grammar and Punctuation

The Blue Book of Grammar and Punctuation
Author: Jane Straus, Lester Kaufman, Tom Stern
Publisher: John Wiley & Sons
ISBN: 1118790324
Pages: 224
Year: 2014-01-22
View: 501
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A revised and updated new edition of the bestselling workbook and grammar guide The Blue Book of Grammar and Punctuation is a concise, entertaining workbook and guide to English grammar, punctuation, and usage. This user-friendly resource includes simple explanations of grammar, punctuation, and usage; scores of helpful examples; dozens of reproducible worksheets; and pre- and post-tests to help teach grammar to students of all ages. Appropriate for virtually any age range, this authoritative guide makes learning English grammar and usage simple and fun. This updated Eleventh Edition reflects the latest updates to English usage and grammar and features a fully revised two-color design and lay-flat binding for easy photocopying. Clear and concise, easy-to-follow, offering "just the facts" Fully updated to reflect the latest rules in grammar and usage along with new quizzes Ideal for students from seventh grade through adulthood in the US and abroad For anyone who wants to understand the major rules and subtle guidelines of English grammar and usage, The Blue Book of Grammar and Punctuation offers comprehensive, straightforward instruction.

In Company

In Company
Author: Mark Powell
ISBN: 0333957377
Pages: 159
Year: 2008
View: 1033
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Teach Business English

Teach Business English
Author: Sylvie Donna
Publisher: Cambridge University Press
ISBN: 1107376238
Year: 2000-07-27
View: 495
Read: 362

This book provides a practical introduction to Business English for new and experienced teachers, and deals with a range of issues from needs analysis and course planning to testing and evaluation.

Meetings in English

Meetings in English
Author: Bryan Stephens
Publisher: MacMillan
ISBN: 0230401929
Pages: 112
Year: 2011-01-01
View: 635
Read: 307

Suitable for both self-study and classroom use, this title focuses on language and communication skills for a range of meeting contexts.

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